Last updated: September 22, 2026
Introduction
This Privacy Policy explains how BJ Knives ("we", "us", "our") collects, uses, and protects information when you visit bjknives.com, create an account, place an order, or contact us.
Information we collect
- Information you provide — name, email, shipping/billing address, phone number, and anything you submit through our contact form, account registration, or custom order form (including reference files you upload).
- Order and payment information — payments are processed securely by our payment provider, Stripe. We do not store your full card number on our servers.
- Information collected automatically — IP address, approximate location, browser and device type, pages visited, and on-site search queries, used to keep the store secure and to understand how the site is used.
- Cookies — small files used to keep you signed in, remember your cart contents, and remember that you have confirmed the site's 18+ age notice.
How we use your information
- To process and fulfil orders, including custom knife orders, and to communicate with you about them.
- To provide customer support and respond to messages sent through our contact form.
- To display, moderate, and reply to blog comments you choose to leave.
- To monitor site analytics and improve the shopping experience.
- To send transactional emails — order confirmations, shipping updates, and replies to your enquiries. We do not send marketing email unless you separately opt in.
Sharing your information
We share order information with the third parties needed to fulfil it — our payment processor (Stripe) and shipping carriers. We do not sell your personal information to third parties.
Data retention
We retain order and account information for as long as needed to provide our services, meet legal and tax obligations, and resolve disputes.
Your rights
You can request access to, correction of, or deletion of the personal information we hold about you by contacting us. We will respond as soon as reasonably possible.
Age restriction
This site is restricted to visitors aged 18 and over — see our Knife Laws & Age Policy. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this Privacy Policy from time to time; the "Last updated" date above will reflect the most recent change.
Contact
Questions about this Privacy Policy? Reach us via the contact page.