Looking for a Custom & Personalized Knife? Order Now
BJ Knives
Orders My cart Account

Contact

Questions about a knife, an order, shipping, or a custom build? Send us a message and we'll get back to you.

Get in touch

Use any of the following to reach us, or send a message using the form. We're happy to talk steel specs, order status, shipping, or a custom build.

  • Existing order? Include your order number so we can look it up quickly.
  • Want a one-of-a-kind knife? Use our custom knife order form instead so we capture every detail.
  • Questions about returns or our warranty? See Guarantee & Returns.

Send a message

Frequently Asked Questions

We aim to respond to messages sent through the contact form as quickly as possible during business days. For order-specific questions, include your order number so we can look it up faster.

Use this contact form with your order number and question, or if you have an account, check your order status under My Account before reaching out.

You can ask general questions here, but for a custom or personalized knife please use our dedicated custom knife order form so we capture all the details we need to quote it.

Contact us with your order number and a description (and photos, if possible) of the issue. Our Guarantee & Returns policy covers returns, exchanges, and warranty claims.